Job posting: full-time Human Rights Officer
The Human Rights Officer is to be responsible for intake, investigation, and settlement of human rights complaints under the Yukon Human Rights Act. The Human Rights Officer’s work focuses on enforcement and compliance under the Act, however the Human Rights Officer will also conduct research in the area of human rights, and support the Commission’s mandate to deliver public education about human rights.
- meeting members of the public to provide information and assistance related to human rights complaints;
- intake and investigation of human rights complaints;
- preparing detailed investigation plans;
- interviewing witnesses and gathering evidence;
- writing comprehensive, professional, accurate, and impartial investigation reports;
- research and writing on human rights law and issues;
- mediation and settlement of complaints;
- public education support, such as research, writing, public outreach and events;
- keeping up to date on investigation techniques, dispute resolution skills, as well as legal and general research skills;
- maintain professional file management and contact network;
- prepare regular summaries of complaint intake and investigation;
- other tasks as assigned by the Director of Human Rights.
We are looking for a fair and impartial, inquisitive, considerate, collaborative, and organized professional with a strong background of experience related to inclusion, diversity, and human rights issues, to join our team here at the Commission.
- Excellent written and verbal communication skills.
- An approachable manner and interpersonal empathy.
- Post-secondary education in law, human rights, investigation, writing, communications, social work, legal or social science research, or other related field. Equivalent work experience will be evaluated for consideration as appropriate.
- Ability to work independently as well as cooperatively with staff, Commission Members, volunteers, and other organizations.
- Experience working with diverse and/or vulnerable individuals and communities, adaptable to different social settings.
- Experience conducting interviews and interacting directly with the public, both in groups and one-on-one.
- Demonstrated commitment to inclusion, diversity and human rights.
- Demonstrated commitment to continuing professional development.
- Computer literate and willing to learn new software.
- Proficiency in MS Office (Outlook, PowerPoint, Word, Excel).
- Attention to detail, strong work ethic, and willingness to work outside of customary business hours as required.
- Willingness to travel for work or training on occasion.
- Experience working in a team environment.
- Fluency in English is essential, additional language skills are an asset.
- Advanced skills knowledge and experience in legal or social science research and writing.
- Advanced skills, knowledge and experience in investigation and interview techniques and administrative complaint processes.
- Skills, knowledge and experience in dispute resolution, such as mediation, negotiation, and restorative justice.
- Experience developing investigation plans and drafting complex reports.
- Knowledge and experience in human rights.
- Skills, knowledge and experience in public education.
- Background and knowledge of Yukon’s historical, cultural, and social context, including experience and knowledge of Yukon First Nations and diverse communities.
- Knowledge, training and applied experience in inclusive best practices for client service, such as interacting with high-conflict clients and trauma-informed communication.
- Demonstrated relevant professional contacts and network amongst Yukon organizations, community groups, governments, and individuals.
- Fluency or proficiency in other languages, including ASL (American Sign Language).
This position requires computer literacy and proficiency in MS Office. Some travel and work outside of regular business hours may be required. Fluency in English is essential, and additional language skills are an asset. Full time, 35 hours per week. Hourly $35.00-42.00/hour, salary commensurate with experience. The Commission is willing to consider requests for flexible hours or job-sharing as appropriate.
* Note that due to work directly with members of the public, an offer of employment will be conditional upon a satisfactory ‘vulnerable sector’ police records check.
To apply, please submit your résumé and cover letter by February 3, 2017, to the attention of Jessica Lott Thompson, Director of Human Rights, Yukon Human Rights Commission, email@example.com, or 101 – 9010 Quartz Road, Whitehorse, Yukon, Y1A 2Z5, fax 867-667-2662.
For a copy of the full job description or for more information, please contact firstname.lastname@example.org or call 867-667-6226.